1. Who we are
AIRPORTS EXPRESS TAXIS LIMITED (company registration number 16989024), trading as UK Airport Taxi Transfers, ("we", "us", "our") is a travel arrangement and tourism transport booking business. We operate the website and online booking platform at www.ukairporttaxitransfers.co.uk to arrange UK airport transfers, cruise port connections, and related ground transport for leisure and business travel.
We act as data controller for personal information collected when you use our site or complete a booking. We are a travel booking intermediary — not a taxi operator, private hire operator, or transport licensee. Registered office: 1 Canada Square, London, E14 5AB, United Kingdom. Telephone: +44 20 8432 0829. Data protection: info@ukairporttaxitransfers.co.uk.
2. Information we collect
We collect information you provide directly: name, email, telephone, pickup and drop-off addresses, flight or ship details, passenger and luggage information, payment data (processed by our payment provider — we do not store full card numbers), and travel booking notes.
We automatically collect technical data including IP address, browser type, pages visited, and cookies.
3. How we use your information
We use your data to process travel bookings, send confirmations, provide support, process payments, prevent fraud, improve our website, comply with law, and — where you consent — send marketing about our travel services.
We share data with independent transport suppliers and fulfilment partners who deliver arranged journeys, with payment processors, and with IT hosts under confidentiality agreements. We do not sell your data for third-party marketing.
4. Legal basis for processing
Under UK GDPR we rely on contract performance, legitimate interests (fraud prevention, security), legal obligation, and consent where required.
5. Retention
Booking records are retained up to seven years for accounting. Marketing consent until withdrawn. Technical logs up to twelve months unless longer needed for security.
6. Your rights
We are registered with the Information Commissioner's Office (ICO) as a data controller. Our ICO registration number will be published here once finalised.
You may access, rectify, erase, restrict, object, and port your data where applicable. Complaints may be lodged with the ICO at ico.org.uk — contact us first so we can help.
7. International transfers
Some providers may process data outside the UK with appropriate safeguards such as UK adequacy or standard contractual clauses.
8. Security
We use HTTPS, access controls, and staff training. No internet transmission is fully secure; use a strong password if you create an account.
9. Contact
Data protection: info@ukairporttaxitransfers.co.uk or +44 20 8432 0829, or write to Data Protection, AIRPORTS EXPRESS TAXIS LIMITED, 1 Canada Square, London, E14 5AB, United Kingdom.